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FAQ

What happens if you exceed the recommended dose?

We recommend consuming the portion according to the dosage written on the product label.

Can taking the product cause side effects?

Assuming that you have no sensitivity to any of the ingredients and that you consume the product as directed on the label, no side effects should be expected. However, if you do experience any side effects, it is advisable to discontinue use.

How should the supplements be taken?

Please shake the bottle before use, then pour the recommended dose as indicated on the product label into the measuring cup. You can mix the dose with water or natural juice and consume it. Please refer to the instructions for use that are written on each package for further guidance.

Is it possible to divide the dose indicated on the label over the course of the day?

No, it is necessary to consume the recommended dose as stated in the instructions for use.

Are the products suitable for pregnant and breastfeeding women?

Consultation with a doctor is recommended before taking the formulas during pregnancy or while breastfeeding.

Is the product kosher?

Yes, all products are certified kosher under the supervision of the Beit Shemesh Rabbinate and with the approval of the Mahdrin Dachshund.

Is there an allergy risk?

If you are allergic to one of the ingredients, do not take the product.

Does the product contain gluten?

The products are not produced in a gluten-free environment.

Are the products vegan?

Sequoia products are entirely vegan, meaning that they are free from any animal-derived ingredients and are certified as vegan-friendly.

How should I store the product?

Store the product in a cool, dry place before opening. After opening, store it in the refrigerator.

Are there drug interactions?

If you are taking medication, it is recommended to consult with a doctor before taking the product.

How many servings are in the product?

The product contains 25 servings to ensure a higher quality of the liposome.

What is the validity of the products from the moment of opening?

The shelf life of the products after opening is indicated on the product label.

How long does it take to feel the results/change in the blood tests?

The length of time it takes to see results can vary greatly depending on individual factors such as mental state, lifestyle, level of vitamin deficiency, and consistency in taking the supplement. We at Sequoia recommend seeking regular check-ups to monitor progress.

How will I know if I should take nutritional supplements?

We at Sequoia recommend consuming nutritional supplements based on need and with the guidance of a qualified professional.

If I experience diarrhea, vomiting, or dizziness after taking the supplement, what should I do?

Stop taking the supplement immediately and seek medical attention.

What is liposomal technology?

Liposomal technology is a branch of nanomedicine that deals with the prevention, diagnosis, and treatment of diseases using tiny particles. This technology uses liposomes as a delivery system to carry drugs to human cells in a targeted manner, maximizing the benefits of the drug while reducing side effects. The liposomal technology allows for improved absorption of both water and oil-soluble molecules, resulting in increased effectiveness of the drug or vitamin.

Does alcohol affect the absorption of the supplement?

No, the liposomal technology allows for absorption into the human cell, making alcohol irrelevant.

Does smoking affect the absorption of the supplement?

No, smoking does not impact supplement absorption but does harm health.

Is it necessary to take the supplement separate from coffee?

No, the liposomal technology allows for absorption into the human cell, so coffee does not inhibit the supplement. However, the supplement should not be mixed with hot products and should be kept away from hot foods/drinks.

Shipping Information: Delivery Timeframe

The expected shipping time is 3-5 business days, with some exceptions for remote locations which may take an additional 2 business days.

I want to place an order on the website, how much will shipping cost me?

Shipping to your doorstep is free of charge.

Do the transports affect the supplements?

No, the products are transported and stored in refrigeration from the time of production until they reach the customer’s home to ensure freshness.

A broken/cracked product?

If you receive a damaged product, please contact us and we will resolve the issue as soon as possible.

Product that has gone bad, bad taste/smell?

If you encounter a product with a bad taste or smell, please discontinue use and contact us to request a replacement order.

How does the product arrive at the customer’s home?

המוצרים מובלים בקירור עד לבית הלקוח.

Should it be refrigerated even before opening?

The products must be stored below room temperature prior to opening.

What happens if I opened and left it out?

The product may oxidize and become spoiled, so it should not be consumed if it has been left out. After opening, the product should be stored in the refrigerator.

Are the products approved by the Ministry of Health?

Yes, all of our products are approved by the Ministry of Health in Israel.

Do you send the products abroad?

Unfortunately, at the moment, we do not offer shipping abroad, but we hope to be able to reach customers worldwide in the future.